Home working setup
Home & Individual

House & Individual Support

Not every site needs a full support contract. For individuals, home workers, freelancers, and micro-businesses, DNS offers flexible pay-as-you-go support — the same SEG visibility and engineering quality we give enterprise clients. It also shows our MSP partners we can cover this segment, including out-of-hours duties.

Whether it's a home CNC machine, a home office setup, or a small business network, you get direct access to engineers with real expertise — not a call centre.

Real engineers. No contracts. Just expert help when you need it — for end users and MSP partners alike.

UK-based engineer support — available for individuals and small businesses

Who We Support

Home Workshop & Hobby CNC

Individuals running home CNC machines, laser cutters, or 3D printers who need occasional technical support, connectivity help, or software troubleshooting from someone who actually understands the machines.

Freelancers & Home Workers

Self-employed professionals, remote workers, and contractors who need reliable IT — network setup, security, device management, or remote access — without committing to a monthly contract.

Micro-Businesses & Start-ups

Small businesses not yet ready for a full managed service plan but needing expert help to set up, secure, and maintain their IT systems. When you're ready to grow, we're here to scale with you.

Simple, Pay-As-You-Go Support

Flexible Pricing

No subscriptions. No commitments.

£ Contact Us

per support session

On-demand support & diagnostics
Pay only for what you use
Remote troubleshooting & setup
No long-term contracts
Quick response times
Direct engineer access
Home & small business focused
Simple transparent pricing
Get Started

What We Support

Home-Based Equipment

  • ✓ Home CNC machines & tools
  • ✓ Network & WiFi setup
  • ✓ Computer troubleshooting
  • ✓ File transfer & backup
  • ✓ Remote access setup
  • ✓ Software installation

Business Support

  • ✓ IT infrastructure setup
  • ✓ Security diagnostics
  • ✓ Performance optimization
  • ✓ Training & documentation
  • ✓ Emergency support
  • ✓ Consulting & advice

Why Choose Us?

Expert Support

Experienced engineers, not chatbots

Fast Response

Get help when you need it most

Affordable

No hidden fees or long contracts

Need Expert Help Without a Contract?

Get in touch and tell us what you need. We'll give you honest advice and straightforward pricing — no jargon, no lock-in.